What is AI agent calibration?

AI agent calibration is setting an agent up to work the way your business does: your policies, tone of voice, process steps and the cases it must hand to a person.

A general-purpose AI model knows nothing about your refund limit, your approval rules or how your brand sounds. Calibration writes those down so the agent applies them every time.

Good calibration is kept separate from the agent itself, so a policy change is one update rather than a rebuild.

Make room for more.

Tell us what takes time away from your customers and priorities. We’ll explore what an Aether agent could handle, and what a better outcome looks like for your team.